At MYRAVALIN, we are committed to ensuring your complete satisfaction with every purchase. We understand that sometimes a product may not meet your expectations. In such cases, we offer a comprehensive Money Back Guarantee to make your shopping experience risk-free.
To qualify for a refund under our Money Back Guarantee policy, the following criteria must be met:
Certain items are ineligible for refunds, including:
To initiate a return, please contact our customer service team at returns@myravalin.com, providing your order number and the reason for the return. Our team will guide you through the return process and provide a return authorization number, if applicable.
Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria. Refunds will be processed within 7-10 business days after inspection. The refund will be issued to the original method of payment.
If you wish to exchange an item, please mention this in your return request. We will do our best to accommodate your request, subject to product availability.
For any questions or assistance regarding our Money Back Guarantee policy, please reach out to us at support@myravalin.com or call us at +1 (800) 123-4567 between 9 AM and 5 PM EST, Monday through Friday.
Thank you for choosing MYRAVALIN. Your satisfaction is our priority.